Supplier information

Information procurement and supplier-onboarding teams commonly need. Items marked available on request are supplied by email; nothing on this page is presented as fact unless it is confirmed.

Last reviewed 2026-09. Requests for documents and confirmations: hello@opsenium.com.

Data protection

ICO registration
Available on requestRegistration reference supplied on request.
Data protection contact
privacy@opsenium.com
Default hosting region for client systems
Microsoft Azure, UK South
Sub-processors
Available on requestA per-engagement sub-processor list is provided with the data processing agreement.

Insurance

Cover can be extended for specific engagements where a contract requires it.

Public liability
Held. Evidence and current cover details are available on request.
Professional indemnity
Not currently held
Employers’ liability
Not currently held
Cyber liability
Not currently held

Certifications and assurance

Solutions can be designed to align with client security and governance requirements. The controls applied to Opsenium-managed systems are described on the Security page.

Cyber Essentials
Not currently held
Cyber Essentials Plus
Not currently held
ISO 27001
Not currently certified
ISO 9001
Not currently certified
Information security summary
Security and resilience

Contracting

Engagement models
Fixed-scope delivery, time and materials, and managed service agreements. Managed operation is the normal model for systems Opsenium builds; clients may choose another
Payment terms
Typically 30 days from invoice, with milestone billing for delivery work
Intellectual property
On payment, the client owns the delivered system and its source code. Reusable Opsenium tooling and third-party components are licensed to the client rather than assigned. This position may be varied by agreement where a client framework requires it.
Exit
Orderly handover under the notice and exit terms of the agreement, including repository, infrastructure definitions, data and runbook
Subcontracting
Specialist subcontractors are used only with prior client agreement

Documents

Documents procurement teams commonly request. Items without a link are supplied by email.

Capability statement
Available on request
Information security summary
View online
Service level policy
Available on request
Business continuity summary
View online
Modern slavery statement
Available on requestNot required at current company size. A statement is available on request.

Need something not listed here?

Security questionnaires, references, draft agreements and document requests are handled directly by email.

Security and resilience

How client systems are hosted, protected, backed up and supported.

Read the security overview